Member Experience Champion - Gym Customer Care
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Retail Associate/ Customer Service, Bilingual -
Sports/Fitness/Wellness
Retail Associate/ Customer Service
EPIC Fitness Group dba Planet Fitness is seeking a Customer Service Representative to greet members and guests, answer phones, sign up new members, and ensure a superior, judgement-free experience. Responsibilities include checking in members, giving tours, logging amenities, and addressing billing updates with professionalism.
The role emphasizes cleanliness and a positive, energetic team environment. Benefits include a premium for overnight hours, access to a Black Card membership, retirement
For the Member Experience Champion
- Gym Customer Care position at EPIC Fitness Group dba Planet Fitness, we are reviewing applications now.
We are currently recruiting a Member Experience Champion
- Gym Customer Care for our team in Toledo, OH, United States.
This is a great position to take on the Member Experience Champion
- Gym Customer Care role at EPIC Fitness Group dba Planet Fitness.
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