Front Desk Part Time Weekends
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
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- Posted on November 2, 2026
Showing 1 location
- On-site
- Rate : $15 USD per hour
- Administration NHC
- Part-Time
- Requisition #: FRONT
008753
Care with Heart. Work with Purpose.
Join Chestnut Hill as Front Desk in Toledo, Ohio. This is more than a job! It’s an opportunity to lead day-to-day property operations while creating a safe, welcoming, and well-maintained community for residents. You’ll play a key role in supporting housing stability, enhancing resident experience, and ensuring the property runs efficiently and effectively. If you’re ready to grow your career while making a meaningful impact, we’d love to connect with you.
Chestnut Hill is part of the National Housing Corporation of Volunteers of America National Services, a subsidiary of the Volunteers of America parent organization. Proudly Great Place to Work Certified for 8 consecutive years.
Front Desk Job Highlights:
- Schedule:
2nd shift 3pm-11pm for every Saturday and Sunday - $15.00/hr
Why You’ll Love It Here
- Supportive, caring leadership that truly values your voice
- A positive, team-oriented environment where you can rely on one another
- A beautiful, welcoming campus you’ll enjoy coming to each day
- Opportunities for career growth and ongoing development
- Purpose-driven work that makes a meaningful difference every day
What We Offer (some require full time status)
- National Pension Plan (fully vested in 5 years)
- Paid Time Off + Personal Days
- Life Insurance & Short-Term Disability
- Employee Assistance Program
- Wellness incentives (earn up to $350)
- Get paid early (access up to 50% of earnings)
- Referral bonuses & scholarship opportunities
What You Bring (Requirements)
- High School Degree or GED
- Valid driver’s license and insurability under agency insurance policy.
- Adult CPR and standard first aide certificates.
- Pass background screening (drug, employment history and criminal)
- Experience in answering the phone and taking messages
- Possess strong written, verbal and interpersonal communication skills, organizational skills.
- Work well in a team context.
- Ability to appropriately handle confidential and sensitive information.
- Having or showing an attendance record well above average.
- Excellent customer service, multi-task and detail oriented, and the ability to follow direction and all procedures in front desk manual.
- Knowledgeable of emergency evacuation procedures and crisis communication plan
- Cultural sensitivity and willingness to work with people of diverse ethnic backgrounds, sexual orientations as well as people with HIV/AIDS.
- Ability to communicate effectively both orally and in writing
- Ability to remain calm and productive in crisis and confrontational situations.
- Basic math and analytic skills
- Understanding of homeless and disabled individuals and their specific needs.
- Represent Volunteers of America/National Housing Corporation professionally to clients and visitors through personal face to face interaction, phone calls, and digital media.
- Answer incoming customer phones call and take appropriate action for each call.
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
- Committed to customer satisfaction and have the ability to make quick and accurate decisions.
- Input data into the Company computer platform to keep each customer record updated.
- Monitor traffic through lobby and ensure all guests check in and out, showing proper identification and following building rules.
- Be alert at all times and log in any…
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