Academic Advisor II, Neff College of Business and Innovation, Graduate Programs

Title: Academic Advisor II, Neff College of Business and Innovation, Graduate Programs

Department Org: Graduate Programs Office - 101470

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit:Professional Staff Association

Primary

Location:

MC AC

Shift:1

Posted Salary:

Salary commensurate with experience

Job Description:

This intermediate level role serves as the primary advisor to all academic programs assigned to them. They are to provide quality student customer service and academic advising for all enrolled students. Services provided can include but are not limited to: advising, career planning, mock interviews, test prep options, application essays, letters of recommendation, GPA assessments, plans of study, student record reviews, curriculum and program planning, progression and graduation, course registration, reviewing transcripts, faculty resolution of academic problems/concerns, and participation in orientation events and other student activities, as needed.

This level of advisor takes on more complex cases and works closely with college leaders on their needs with little supervision.

• Bachelor’s degree
• Minimum of two (2) years of academic advising experience
• Experience in working on projects in higher education
• Some experience in being a leader
• Previous experience in working in a university environment

Knowledge, skills, and competencies required for this job include:

• Good written and verbal communication
• Critical thinking for creation of logic relative to system programming
• Effective decision-making and critical thinking skills
• Must be meticulous and have ability to keep organized and accurate records
• Working knowledge of Microsoft Office Suite
• Demonstrated computer skills required, including desktop publishing and the ability to create, analyze, and use reports derived from databases.
• Understanding of curriculum process
• Ability to advocate for the student while maintaining integrity of academic programs
• Ability to understand, navigate, and run reports in BANNER or other student records systems
• High ethical standards and fairness
• Ability to work in high pressure situations and multitask priorities
• Works with minimal supervision on more difficult work assignments and confers with leader on unusual matters.
• Follows instructions and procedures and may set priorities and organize work within general guidelines.

• Degree in Advising, Counseling, College Student Personnel, Student Affairs in higher education
• Master’s degree i
• Previous experience with Banner or other student records systems

To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hr compliance or  between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.