Academic Advisor II, Neff College of Business and Innovation

University of Toledo is hiring an Academic Advisor II, Neff College of Business and Innovation. The role is the primary advisor for the academic programs assigned to it within the college's Graduate Programs Office, providing academic advising and customer service to enrolled students. The advisor takes on more complex cases and works closely with college leaders with little supervision.

• Serve as the primary advisor for all assigned academic programs, helping enrolled students with plans of study, curriculum and program planning, progression and graduation, and course registration.
• Review student records and transcripts, assess GPAs, and work with faculty to resolve academic problems and concerns.
• Offer career planning support, including mock interviews, test prep options, application essays, and letters of recommendation.
• Take on more complex advising cases and work closely with college leaders on their needs with little supervision.
• Participate in orientation events and other student activities as needed.
• Navigate and run reports in Banner or another student records system, and create and analyze reports drawn from databases.
• Bachelor's degree and at least two years of academic advising experience, plus higher education project experience, some leadership experience, and prior work in a university environment.
• Working knowledge of Microsoft Office, strong written and verbal communication, and the ability to advocate for students while protecting the integrity of academic programs.
• Preferred degree in advising, counseling, college student personnel, or higher education student affairs, a master's degree, and prior Banner experience.
• Full-time professional staff position in the Graduate Programs Office on the Toledo main campus.