Member Service Rep III - Loan Officer

Member Service Rep III - Loan Officer Experience Required

Job Category :
Member Services

Requisition Number : MEMBE
001549

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• Posted :
  December 2, 2025
• Full-Time
• On-site

Showing 1 location

• Handle advanced IRA transactions, including required minimum distributions, excess contributions, and early withdrawals.
• Manage daily branch functions, ensuring smooth operations in the absence of the Branch Manager and Assistant Branch Manager.
• Provide guidance and assistance to MSR I, MSR II, ABM, and Branch Manager as needed.
• Exceed member expectations through Consultative Sales and Service, serving as a role model for exceptional sales and service techniques.
• Help members navigate complex problems and inquiries, utilizing your advanced product knowledge and problem-solving abilities.

• Advanced understanding of financial products, services, policies, and procedures.
• Strong communication skills and the ability to anticipate and address member needs.
• Exceptional supervisory abilities to lead and support branch staff effectively.
• Experience with opening and closing deposit accounts, handling Consumer and Home Equity loans, and IRA transactions.
• A commitment to maintaining confidentiality and security while building member relationships.

• A supportive and collaborative team environment that values your contributions.
• Opportunities for growth and career development with a reputable credit union.
• Competitive compensation package and benefits.
• Make a positive impact on members' financial lives.

Join us in providing exceptional member service, leading branch operations, and building lasting relationships. Apply now and take the next step in your career journey with Directions Credit Union!

Directions Credit Union is an Equal Opportunity

Employer:

We encourage applications from all qualified individuals regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, or any other characteristic protected under federal, state, or local law

High School or better.

• 1-3 years:
  Customer/member service experience with a bank, credit union, or financial institution.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.