Clinical Liaison - OH

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The Clinical Liaision is responsible for assessment of patient/client respiratory equipment needs and the selection, instruction, and troubleshooting of appropriate equipment and/or services provided to meet those needs.

Responsibilities and Duties of the Clinical Liaison

• Complies with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care.
• Assesses the need of the patient/client and the best choice of equipment and/or services to meet those needs.
• Involves the patient/client and/or family, caregiver in the selection process.
• Instructs patients/clients in the proper use and care of the ordered equipment according to the written policies and procedures for that equipment.
• Communicates with the patient's/client's physician on changes in condition and/or needs and carries out adjustments to the Plan of Care/Treatment.
• Completes patient/client account paperwork, including Plan of Care/Treatment and assessments. Maintain, implement, and update patient’s plan of care and records according to Advent Home Medical policy.
• Acts as a liaison between the company and the patient/client, family, caregiver, physician, and other healthcare agencies and staff on the case.
• Conducts, participates, and attends educational meetings and seminars for healthcare workers, patients/clients, families, caregivers, physicians, and interested community members on areas of need.
• Assists in resolving patient equipment problems of an immediate or “emergency” nature.
• Assists with preventive maintenance, required service checks, and patient/environmental assessment of home respiratory equipment during scheduled visits to patients.
• Monitors respiratory supply levels and place orders to replenish stock as approved by Sr. Warehouse Manager.
• Assumes on-call responsibilities during non-business hours in accordance with the company’s policy.
• Develops technical knowledge of the respiratory products/services offered by the company and be prepared to provide information of it to others upon request.
• Educates fellow company employees on the features and benefits of respiratory equipment, including appropriate safety features.
• Participates in educational and professional programs and/or review professional literature on an ongoing basis; to maintain knowledge and competency in current and developing techniques, professional standards, and the DME products and services offered by the company.
• Assumes full responsibility for his/her own actions, professional skills, and attitudes.
• Maintains current licensure in all states where patient care will be provided.
• Facilitates communication and collaboration between identified referral source/s and internal departments.
• Markets the company in a positive and professional manner.

Qualifications

• RCP Licensed in home state.
• Graduate of an accredited respiratory care program.
• Two-year hospital based respiratory care experience preferred.
• One year’s home care experience preferred.
• Thorough knowledge and skill related to respiratory care field.
• Ability to effectively supervise clinical personnel.
• Ability to recognize the needs and concerns of people to result in constructive working relationships.
• Basic computer skills and knowledge.
• People-sensitive characteristics with a genuine desire to help others.
• Ability to effectively communicate orally and in writing.
• Basic understanding of insurance requirements (Medicare, Medicaid, and private insurance)

Seniority level

• Seniority level
  
  Entry level

Employment type

• Employment type
  
  Full-time

Job function

• Job function
  
  Health Care Provider
• Industries Medical Practices

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