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Direct Support Specialist Manager

Job in Toledo, Lucas County, Ohio, 43614, USA
Listing for: C&J Tender Heart Residential Services, LLC
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Job Title:

Direct Support Leader (DSL)

Summary:

Works productively as a team member and provides support to DSS to ensure quality services for the individuals we serve. Carry Out the mission to provide quality care, life enrichment, indefinite possibilities and a family atmosphere to those who have been diagnosed with disabilities.

Must plan and carry out services and support in relation to all phases of the daily living/services of the group you are supervising. Must also be able to be responsible for the supervision, training and documentation of the pod you are assigned to.

Below are the components you as leaders will be responsible for:

Training of Company
  • Job description
  • Company Policy
  • Code of Conduct and Rules and Regulation
  • Policy and Procedure
Paperwork
  • Make sure all paperwork is retrieved and turned in prior to working in the home
  • Make sure all signature for training has been received
  • All Reference sheets are completed and entered into the system for expiration dates
Scheduling
  • Schedules are consistent with client needs
  • Availability
  • Training Schedules
Clients ISP’s
  • Training on all aspects of ISP
  • Behavior support if needed
  • Documentation
  • Outcomes and Activity logs
Communication
  • Daily log books in every home for clients and staff
  • Leaders at least Weekly checks/also whenever working
  • Requirements for Emergency communication calls
  • Communicating Appointments, maintenance issues, client request
  • UI processing
  • Med Errors/ refills, house supplies, petty cash
Meeting
  • Monthly house/building meeting organized
  • Address any issues
Budgeting
  • House bills, personal needs, sent to payee
  • Budget and monitor petty cash
  • Monitor spending with petty cash logs
  • Collect receipts and turn in weekly
Medical Coordination

Schedule monthly appointments

  • Call in medication
  • Count controlled substances
  • Make staff accountable for signatures
  • Med error reporting
  • Nurse interaction
Activity Involvement
  • Scheduling group activities
  • Arranging rides
  • Budgeting for events
Paperwork
  • Collect the paperwork from your homes weekly
  • Check to make sure they are correctly filled out
  • Call the staff in to make corrections
Routine
  • Create a routine at each house based upon clients likes as grid line to go by
  • Have staff who work help with ideas
  • Learn what works best to support the client
  • Alternate days so no one is stuck with all the work
Crisis Intervention
  • Training
  • Identify issues
  • Possible solutions
Assignment Log
  • Lets parents, clients, sass, and staff know who they should contact with question
  • Create business cards
  • Create first initial last initial  for work email

Actively participating and supervising the essential duties and responsibilities include the following:

Direct Service- A family-oriented team of trained professionals committed to making sure that the individuals we serve have the tools they need to reach their full potential while maintaining their independence. Our loving and compassionate team will strive to provide excellent support and care to enhance lives and achieve new goals.

When working at a vocational site, staff are required to provide support to prepare individual’s development of vocational, recreational, and social skills, to apply them to various situations according to their Individual Service Plan/ISP.

Ensures that each individual’s needs are met, including personal care, mealtime, medication administration/assistance, equipment adaptations, daily household chores and errands, vocational opportunities, and transportation.

Assist in developing a positive living and work environment by being proactive and preventing behaviors.

Supports each individual’s physical, social, emotional, and intellectual growth.

Communication:
Encourages and maintains good communication with co-workers, families, school, and work settings, neighbors, and community contacts.

Represents C&J Tender Heart R.S. in a positive and professional manner.

Recordkeeping:
Maintains complete and accurate records regarding individual’s progress, health problems, services, program implementation, incident reports, financial transactions, and household operations. Comply and submit information and reports specific to the employee's department.

Must be able to handle money and financial transactions, such as balance a check, a…

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