Patient Registration Spec

• Title: Patient Registration Spec
• Department Org: Registration - 108820
• Employee Classification: B1 - Classif'd Full Time AFSCME HSC
• Bargaining Unit: AFSCME HSC
• Primary
  
  Location:
  
  HSC H
• Shift: 1
• Start Time: 7:00 AM
• End Time: 7:00 PM
• Posted Salary: 17.10
• Float: True
• Rotate: True
• On Call: True
• Travel: True
• Weekend/Holiday: True

The Patient Registration Specialist performs all outpatient and inpatient registration functions, insurance verification, and cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. The Specialist strives to sustain a courteous and caring impression for patients and visitors, communicates effectively to maximize patient flow, and provides excellence in customer relations. The role ensures that financial policies and requirements are met while providing caring access at the University of Toledo Medical Center.

The Specialist performs complete and accurate registration and admission functions to maximize reimbursement and to provide timely and accurate patient information to all other providers and users of patient data. The Specialist is highly skilled and works at a fully cross‑functional level.

• High School diploma or equivalent required.
• Recent experience (within 2 years) in a hospital or physician office performing a primary duty. One of the following is required:
  • Registration Specialist.
  • Check‑in/out Clerk—who enters patient demographic/insurance information in the system (testing may be given).

• Must have working knowledge to operate a computer in a Windows‑based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize a keyboard proficiently.
• Ability to work with minimum supervision, ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to develop and maintain professional, service‑oriented working relationships with patients, families, physicians, nurses, co‑workers, supervisors, and others. Ability to provide excellence in customer satisfaction when presenting information and respond to questions from staff, patient, and the general public. Ability to deal with confrontation and a stressful working environment while maintaining excellence in customer service.
• Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested.

• Visual acuity of 20/20 or corrected to 20/20 including color vision when applicable.
• Ability to hear with or without aids.
• Ability to orally communicate.
• Good manual dexterity.
• Ability to push, pull, roll, and transfer/lift 50 pounds occasionally; ability to stand, walk frequently.
• Ability to bend, reach, stoop, kneel frequently.
• Ability to perform CPR (if required for the position).

Occasional carrying of items weighing up to 30 pounds required.

To promote the highest levels of health and well‑being, the University of Toledo campuses are tobacco‑free. Pre‑employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.

The University of Toledo is an equal‑opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hr compliance or 419‑530‑4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.

• Entry level

• Full‑time

• Administrative

• Higher Education