Clinical Coordinator - SUD Residential

Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care.

Zepf Center is a trauma-informed agency and environment for both patients and staff.

The SUD Residential Clinical Coordinator Manager will assist in the day-to-day operations and staff connected to 24-hour, year-round residential and inpatient withdrawal services. They will assist the clinical manager in leading the multidisciplinary treatment team, ensuring quality, timeliness, and professionalism in the provision of services and interventions, engagement of family, and facilitation of aftercare and recovery management planning. They will provide leadership, provide direct supervision to staff, assist in coverage of open shifts as needed for a 24/7/365 program, completing evaluations, and managing staff development and training;

providing emergency direction to staff when dealing with difficult situations; and ensuring there is a safe, supportive, and environment for consumers and staff.

Hours: Monday - Friday; 8:30am - 4:30pm with one weekend a month

• Provide clinical supervision to direct line staff, ensuring adherence to best practices and evidence-based approaches in substance use treatment.
• Monitor and evaluate the implementation of individualized treatment plans, assessments, ASAMs for residents.
• Ensures adherence to and completion of daily schedule that provides a range of interventions and activities to support residents recovery (e.g., Group Therapy, Individual Therapy, Recovery Oriented Activities, Alternative and Holistic Approaches)
• Conduct regular supervision sessions and provide ongoing training to direct line staff.
• Foster a collaborative and supportive team environment, promoting professional growth and skill development.
• Participate in client assessments and assist in the development of comprehensive treatment plans.
• Oversee the coordination of case management, group and individual therapy services to support clients recovery goals.
• Monitor and ensure timely completion of prior authorizations, ASAM, and ISPs for all clients within the program
• Be available for crisis intervention during on-call rotations, providing guidance and support to staff in handling emergency situations.
• Collaborate with team members to develop and implement crisis response protocols
• Maintain effective communication with interdisciplinary team members, promoting a cohesive and integrated approach to care.
• Liaise with external partners, including referral sources and community resources.
• Leads and attends interdisciplinary meetings and participates in committees as assigned.
• Ensure accurate and timely documentation of client progress, treatment interventions, and any significant incidents.
• Oversee the maintenance of confidential client records in compliance with privacy regulations.
• Assist in the development and management of staff schedules to ensure 24/7 coverage.
• Address staffing needs and coordinate coverage during staff absences.
• Stay informed about the latest developments in the field of substance use treatment.
• Attending relevant training and conferences to enhance knowledge and skills.
• Maintains professional licensure/credentials and complies with related standards. Participates in regular training to advance knowledge, build skills, and flourish professionally.
• Perform other duties as assigned.

• Provide leadership and guidance to the CDCAs, Therapists, Certified Peer Supports
• Oversee the coordination of client care and assignments during shifts.
• Participate in training new staff, completing bi-weekly individual supervisions and developing effective workflows and procedures.
• Ensures that clinical records are comprehensive, demonstrate medical necessity, and comply with program practices.
• Assists Clinical Manager in reviewing all discharged patient files to ensure compliance with established protocols, policies, and procedures, and files are appropriately documented and in correct order.
• Work collaboratively with the team to ensure 24/7 coverage for the residential program.
• Assisting with managing call offs, ensuring coverage of shifts, and participating in an on-call schedule between SUD Residential & Crisis, and a on-call rotation for coverage of shifts within SUD Residential
• Address and resolve interpersonal conflicts within the team, promoting a healthy and productive work environment.
• Provide guidance and support in managing challenging situations or client-related issues
• Collaborate with the Clinical Manager to address staffing needs and optimize team performance.
• Participate in regular…