Critical Care Transport Clinical Manager - Ground Services - Flight Network - Mercy College

Clinical Nurse Manager, Mercy Health Life Fight - Mercy College

Critical Care Transport Clinical Manager is directly accountable for internal and external clinical aspects of the organization. Develops internal education and training programs. Fulfills administrative duties, as well as completes clinical activities necessary to assure alignment to the program mission and vision. Responsible for oversight of all clinical projects and initiatives. Responsible for managing the systems and process that support delivery of the highest quality care transport attainable at all levels, while ensuring a cost-effective training program, delivery of clinical care, and attaining clinical and quality initiatives across all age groups.

Actively participates in selecting, motivating and in providing for the growth of a qualified staff; attains optimal contributions from the medical staff. Collaborates with clinical leadership, administration and medical staff to support accreditation through Commission on Accreditation of Medical Transport Systems (CAMTS), competency development and continuous improvement efforts.

Essential functions

• Oversees patient care delivery and clinical operations to ensure safe, high-quality, efficient services that align with organizational policies, standards of care, strategic objectives, and budgetary requirements.
• Develops, reviews, updates, and enforces Clinical Practice Guidelines, policies, and procedures; monitors compliance and recommends corrective actions when standards are not followed.
• Leads performance improvement initiatives, monitors quality metrics, supports Core Measure compliance, investigates adverse events, identifies risks, and implements corrective actions to improve patient safety and outcomes.
• Ensures compliance with all applicable laws, regulations, accreditation standards (including CAMTS), and organizational policies while proactively reducing organizational risk and liability.
• Provides leadership and oversight for education and outreach personnel, mentors clinical leaders and staff, promotes accountability, and fosters a positive, high-performing work environment.
• Promotes evidence-based practice, nursing research, clinical excellence, and ongoing professional development to ensure delivery of high-quality medical care by qualified and credentialed practitioners.
• Aligns clinical service goals with the organization's mission, values, and strategic plan while maintaining fiscal responsibility and supporting organizational financial performance.
• Integrates clinical, aviation, communication, education, and leadership functions; collaborates across departments and acts as a change agent to improve care quality, safety, and operational efficiency.
• Demonstrates professional leadership, adheres to corporate responsibility and ethical standards, supports community involvement, and serves as a role model within the organization and professional community.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education

• Must have one of the following:
• Bachelor's Degree in Nursing (BSN) (required)
• Bachelor's Degree in Paramedicine/Paramedic Science, Emergency Medical Services Management or Administration, Healthcare Administration or other related field (required)
• RN or Paramedic:
  Master's of Science in Nursing (MSN), Master's of Business Administration (MBA) or Master's of Healthcare Administration (MHA) (preferred)

Required licensing and certifications

• Current RN License in state of practice or Current Paramedic License in state of practice (required)
• Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) (required)
• Pediatric Advanced Life Support (PALS), Neonatal Resuscitation Provider (NRP) and International Trauma Life Support (ITLS) (preferred, required within 6 months of hire)
• Any advanced certification required by The Commission on Accreditation of Medical Transport Systems (CAMTS):
• If RN:
  Certified Flight Registered Nurse (CFRN) or Certified Transport Registered Nurse (CTRN) (preferred at time of hire, required within 2 years of hire)
• If Paramedic:
  Certified Flight Paramedic (FP-C) or Certified Critical Care Paramedic (CCP-C) (preferred at time of hire, required within 2 years of hire)
• RN or Paramedic:
  Certified Medical Transport Executive (CMTE) through Association of Air…