Hotel Valet Attendant - Toledo, OH

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• Reports directly to:
  Guest Service Coordinator
• Schedule:
  
  Full Time / Part-Time
• Status:
  Non-Exempt
• Compensation: $8.00 per hour PLUS daily Cash Tips

• Job Title:
  
  Valet Parking Attendant
• Department:
  Valet Parking Operations
• Reports directly to:
  Guest Service Coordinator
• Schedule:
  
  Full Time / Part-Time
• Status:
  Non-Exempt
• Compensation: $8.00 per hour PLUS daily Cash Tips

(Rates can vary by market / Tips based on service performance and customer interactions)

Why Work With Us?

Join Parking Management Company (PMC), a national leader in hospitality-focused parking services, proudly serving Toledo, Ohio. Headquartered in Nashville, Tennessee, PMC specializes in valet and self-parking management, shuttle services, event parking, and porter/bell services across hotels, resorts, healthcare, and event venues. We are dedicated to excellence and a guest-first approach, delivering seamless, high-touch service that elevates the hospitality experience for both partners and guests.

Whether you thrive in a busy daytime setting or prefer the responsibility of overnight shifts, you’ll be an essential part of a team that values outstanding customer service and collaboration. Apply today to advance your career in a supportive, guest-centered environment where your efforts help create memorable experiences every day.

Position Summary

We are seeking friendly and professional Valet Attendants to be the welcoming face of our hotel in Toledo. You will safely park and retrieve guest vehicles while ensuring a smooth, secure, and courteous valet experience during daytime and evening shifts. Your positive attitude and attention to detail will help create memorable first and last impressions that enhance guest satisfaction and loyalty.

Primary Objective

To provide friendly, efficient, and safe valet services while ensuring the security of guest vehicles. This includes greeting guests, helping with vehicle drop-off and pick-up, managing traffic flow, and answering questions in a professional manner.

Duties And Responsibilities

• First Impression:
  Warmly greet guests, assist with luggage as needed, and create a positive, professional first impression.
• Details:
  Perform thorough vehicle inspections to document existing damage and accurately complete claim tickets.
• Safety:
  Safely park and retrieve vehicles, following all key handling and safety procedures.
• Traffic Flow:
  Efficiently manage traffic flow in the valet area to ensure smooth operations, especially during busy hours.
• Keep it Clean:
  Maintain a clean, organized, and professional valet area that reflects the hotel’s commitment to excellence.
• Timeclock:
  Accurately clock in/out and report gratuities in line with company policies.
• Service Delivery:
  Address guest questions, concerns, and special requests promptly and courteously, delivering personalized service to enhance guest experiences.
• Arrive On Time:
  Arrive punctually, dressed in uniform, and adhere to all hotel rules, policies, and safety guidelines.
• Support:
  Support teammates and assist with additional tasks as needed to maintain smooth, efficient valet operations.
• Help with other tasks as needed to support the team and daily operations.

Competency Requirements

Knowledge, Skills, and Abilities

To perform this role successfully, individuals must be able to fulfill each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Education & Experience

• High school diploma or GED required.
• Previous customer service experience preferred.
• A helpful attitude and strong customer service mindset are essential.

Licenses & Background Requirements

• Valid driver’s license and reliable transportation are required.
• Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3…