Sr. Infrastructure Engineer - Mobile Device Management

Sr. Infrastructure Engineer - Mobile Device Management

Location(s):
Toledo, OH, US ;
Tampa, FL, US 33605

Function:
Information Technology

Audience:
Experienced Professional

Work Arrangement:
On Site

Requisition

Owens Corning’s Global Information Services (GIS) provides a technology platform that supports the company’s growing global business needs. In this organization, the Sr. Infrastructure Engineer - Mobile Device Management is an exciting strategic and technical leadership role accountable for the on-going discovery, identification, design, and implementation of solutions within this domain. This domain covers solutions, technologies, and hardware that provide employees with the mobile endpoints needed to fulfill their job efficiently and securely at OC.

Working closely with other technology teams and key suppliers, this role is responsible for ensuring the optimal performance and security of the mobile device IT infrastructure that supports our workforce. This includes managing various mobile devices and platforms, such as iOS, Android, Intune, and other cloud services, as well as designing and implementing strategies for mobile device deployment and maintenance using the latest technologies.

The ongoing operations and provisioning of mobile devices, including processes and platforms, is key to enhancing the overall user experience. Additionally, this role ensures that these services are built and managed for maximum availability and performance with the goal of maximizing productivity for our end-users and businesses worldwide. This role encompasses full ownership of the Intune platform, including establishing standards and best practices to ensure optimal performance and compliance.

The position also involves actively partnering with cross-functional teams to implement these practices and drive successful platform adoption throughout the organization.

Reports to:

Leader, GIO – Global Digital Workplace

Span of Control:
Individual contributor

• Develop and maintain a strong understanding of Owens Corning specific business processes and operations globally
• Build relationships within the organization, cross-functionally, and with key business stakeholders; continuously enhance connection to remain aligned with core objectives
• Understand how IT infrastructure and services are directly aligned with the company's strategic objectives by regularly engaging with vendors and key business stakeholders focused on distributed, enterprise, and cloud technologies and solutions

• Assist in monitoring and assessing the health, capacity, and performance of Digital Workplace platforms, proactively identifying opportunities for optimization and mitigating risks
• Provide technical guidance throughout the lifecycle of Digital Workplace platforms — including patching, upgrades, and refresh strategies
• Collaborate with architecture and operations teams to design and implement enhancements that significantly improve reliability, efficiency, and supportability of Digital Workplace platforms
• Follow best practices for supporting a large-scale enterprise mobile device program
• Maintain accurate inventory and asset tracking for all mobile devices
• Assist in establishing and maintaining engineering standards, templates, and automation for consistent platform deployment and configuration
• Evaluate and recommend tools and technologies to further optimize Digital Workplace environments, working closely with the Enterprise Services Team
• Take ownership of incident resolution, performing root cause analysis and implementing robust, long‑term corrective actions for Digital Workplace related incidents
• Integrate security controls and compliance requirements seamlessly into platform design and operations
• Identify opportunities to leverage automation scripts or workflows to streamline and improve efficiency for repetitive tasks
• Contribute to capacity planning and forecasting, recommending infrastructure adjustments based on in-depth analysis of historical trends and future business projections

• Act as a…