AI Architect

AI Architect – Voya Financial

We’re looking for a hands‑on AI Architect to lead the design and deployment of cutting‑edge AI solutions that drive operational efficiency and innovation across our organization. Finance industry experience is preferred but not required.

• Collaborate with business and technical stakeholders to translate real‑world challenges into AI‑powered solutions.
• Architect and build GenAI chatbots and agentic workflows for automation, decision support, and customer engagement.
• Design and implement embedding models and vector indexes for intelligent search and recommendation systems.
• Set up and optimize Azure cloud infrastructure to support scalable GenAI and agentic AI pipelines.
• Lead AI projects from ideation to production, ensuring alignment with business goals and measurable outcomes.
• Communicate complex AI concepts to non‑technical stakeholders across departments.
• Monitor and refine AI models to ensure accuracy, performance, and reliability.
• Stay ahead of AI trends and tools to continuously evolve our capabilities.

• Proven experience designing and building GenAI chatbots using LLMs and prompt engineering.
• Hands‑on development of agentic workflows that integrate reasoning, planning, and tool use.
• Strong understanding of embedding models, vector databases, and semantic search.
• Experience with Azure AI services (OpenAI, Cognitive Services, Azure ML, etc.).
• Familiarity with AI Foundry, Snowflake, Databricks, and/or UiPath.
• Proficiency in Python and modern ML frameworks (Lang Chain, Hugging Face, PyTorch, etc.).
• Knowledge of MLOps, CI/CD pipelines, and model governance.
• Bonus:
  Experience applying AI to real‑world business operations or customer‑facing applications.
• Bonus:
  Experience in financial services use cases such as credit scoring, fraud detection, or portfolio optimization.

• Shape the future of AI innovation.
• Work with cutting‑edge tools and technologies.
• Collaborate with a forward‑thinking team.
• Make a measurable impact across the organization.

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The annual base salary range for this position is $180,000‑$195,000. In addition to base salary, Voya offers incentive opportunities, such as annual cash incentives, sales incentives, and/or long‑term incentives based on the role and performance objectives. Actual compensation offered may vary based on location, experience, education, licensure requirements, and skill level.

• Health, dental, vision and life insurance plans.
• 401(k) Savings plan – with generous company matching contributions (up to 6%).
• Voya Retirement Plan – employer‑paid cash balance retirement plan (4%).
• Tuition reimbursement up to $5,250 per year.
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time—40 hours per calendar year.

Voya Financial is an equal‑opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.