Operations Representative

Ready to start or grow your career in a fast-paced, recession-resistant industry? Circle Logistics is hiring Logistics Operations Representatives for our Toledo office. Whether you’re experienced or just getting started, we have opportunities available —

• Competitive hourly pay based on experience and shift
• Full benefits package (medical, dental, vision, 401(k), PTO)
• Paid training and hands-on mentorship
• Clear career growth opportunities — we promote from within
• Supportive, energetic team environment

• Enter and update load details in internal systems (including Transport Pro)
• Maintain accuracy across customer portals and tracking tools
• Ensure all shipment documentation is complete and organized
• Communicate with carriers, drivers, and internal teams to ensure smooth execution
• Partner with Carrier Sales and Account Management to support customer needs
• Provide timely, clear updates to all stakeholders
• Learn how to bid on spot freight and understand market pricing
• Assist in sourcing and vetting carriers to cover loads
• Gain exposure to rate negotiation and carrier relationship management
• Develop knowledge of freight lanes, capacity, and market trends

• Support the coordination and execution of shipments from pickup through delivery
• Monitor load progress and communicate updates, delays, or issues as needed
• Assist in resolving service issues quickly and professionally

• Strong communication and organizational skills
• Comfortable working on a computer and phone throughout the day
• Positive attitude and willingness to learn
• High school diploma or GED
• Previous office or customer service experience is a plus, but not required