Janitorial Compliance Night Manager - 2nd Shift

We are seeking a Janitorial Compliance Night Manager to join our team. The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met.

• Develop and maintain productive, working relationships with Independent Contractors by communicating client priorities and collaborating on solving problems
• Review scope of work and ensure quality assurance per account to retain existing business and gain new business
• Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message
• Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement
• Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
• Execute City Wide's New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
• Other duties as necessary

• High school diploma required or equivalent experience in commercial janitorial services industry
• 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations
• 3-5 years of Janitorial / Building Maintenance Experience
• Strong planning, organization skills, and attention to detail
• Bilingual is a plus
• Reliable transportation
• Willingness to jump in to clean when needed
• CRM experience preferred

This role requires the ability to travel within a territory. Service Areas include:

• NW Ohio Area
  • Toledo / Bowling Green / Findlay / Lima / etc.

Hours vary throughout the week and are primarily 2nd shift (roughly 4pm to 12am). Part-time up to full-time employment is possible.

Base pay range: $38,000.00/yr - $48,000.00/yr

This range is provided by City Wide Facility Solutions. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more.

City Wide offers a competitive compensation and benefits package for this position.

• Seniority level:
  Associate
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Facilities Services

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