Property Manager

The primary purpose of this position is to direct all facets of business at LMH-operated properties. The incumbent enforces leasing agreements and timely rent payments by residents, ensures that all procedures and units are compliant with applicable regulations, and fills vacant units within the acceptable time-frame. This position requires occasionally requires attendance at evening and weekend meetings or events.

All activities must support Lucas Metropolitan Housing Authority (“LMH”) mission, strategic goals, and objectives.

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.

• Manages the work of staff including: assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training staff, acting on employee problems, and recommending and implementing discipline.
• Ensures an occupancy level of 98% or higher; provides information regarding Agency programs refers residents to other community agencies and confers with Agency representatives regarding illegal activities, reasonable accommodations, and economic, social and physical concerns.
• Conducts orientation for new residents, including showing units, explaining the lease, and discussing resident responsibilities, including maintenance requirements; ensures that proper paperwork is filled out for new residents and inputs into system.
• Maintains excellent resident communications and relations, including answering phone calls and receiving visitors to office; receives and responds to inquiries (telephone and in-person) from applicants, residents, landlords, and community organizations when applicable.
• Monitors all Public Housing files, records, and computer databases, ensuring that they are properly secured and that they comply with HUD regulations and Agency policies; monitors files for income discrepancies; updates files as needed, retrieving new hire data on new residents and existing residents.
• Establishes and maintains HUD-required statistical reports and assists with HUD monitoring and reviews for Public Housing program. Monitors preparation of applications to HUD for Public Housing programs.
• Maintains records of vacant apartments ready for move-in; prepares weekly move-in and move-out lists; ensures that all LMHA properties are occupied to maximum capacity.
• Administers the client/applicant grievance process, ensuring that parties receive fair and equitable treatment; provides documentation and assistance as needed during the processing of evictions.
• Prepares rent delinquency notices and eviction forms; attends court for eviction hearings; and monitors security reports.
• Conducts move-in and move-out inspections of assigned apartments; performs inspections of buildings and grounds to observe conditions of property; and generates work orders for needed maintenance.
• Performs inspections of buildings and grounds to observe conditions of property; takes inventory of office and housing supplies and fills out requisitions for missing items as needed.
• Assists with annual and interim re-certifications, conducting housekeeping inspections and addressing resident issues and/or concerns.
• Oversees all maintenance functions within the AMP and in collaboration with the Maintenance Supervisor and ensures all necessary work is performed effectively and efficiently. Makes recommendations for capital improvements to residential properties and administrative buildings in assigned AMP to the Vice President of Asset Management; contracts with outside maintenance providers as needed.
• Partners with the Director of Property Management, Vice President of Asset Management and the Vice President of Public Safety to monitor crime detection and prevention initiatives to ensure all required corrective action is accomplished. Reviews all relevant police reports, resident reports and any other sources of information regarding lease violations or criminal activity.
• Prepares and…