Critical Care Transport Clinical Manager - Ground Services - Flight Network - Mercy College

We believe your best is yet to come. At Mercy Health, we celebrate the human side of health care, uniting individuals from all walks of life in giving good help to those in need. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here.

Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.

We believe your best is yet to come. At Mercy Health, we celebrate the human side of health care, uniting individuals from all walks of life in giving good help to those in need. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here.

Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.

Critical Care Transport Clinical Manager is directly accountable for internal and external clinical aspects of the organization. Develops internal education and training programs. Fulfills administrative duties, as well as completes clinical activities necessary to assure alignment to the program mission and vision. Responsible for oversight of all clinical projects and initiatives. Responsible for managing the systems and process that support delivery of the highest quality care transport attainable at all levels, while ensuring a cost-effective training program, delivery of clinical care, and attaining clinical and quality initiatives across all age groups.

Actively participates in selecting, motivating and in providing for the growth of a qualified staff; attains optimal contributions from the medical staff. Collaborates with clinical leadership, administration and medical staff to support accreditation through Commission on Accreditation of Medical Transport Systems (CAMTS), competency development and continuous improvement efforts.

• Oversees patient care delivery and clinical operations to ensure safe, high-quality, efficient services that align with organizational policies, standards of care, strategic objectives, and budgetary requirements.
• Develops, reviews, updates, and enforces Clinical Practice Guidelines, policies, and procedures; monitors compliance and recommends corrective actions when standards are not followed.
• Leads performance improvement initiatives, monitors quality metrics, supports Core Measure compliance, investigates adverse events, identifies risks, and implements corrective actions to improve patient safety and outcomes.
• Ensures compliance with all applicable laws, regulations, accreditation standards (including CAMTS), and organizational policies while proactively reducing organizational risk and liability.
• Provides leadership and oversight for education and outreach personnel, mentors clinical leaders and staff, promotes accountability, and fosters a positive, high-performing work environment.
• Promotes evidence-based practice, nursing research, clinical excellence, and ongoing professional development to ensure delivery of high-quality medical care by qualified and credentialed practitioners.
• Aligns clinical service goals with the organization's mission, values, and strategic plan while maintaining fiscal responsibility and supporting organizational financial performance.
• Integrates clinical, aviation, communication, education, and…