Model Beverage Server - Pt

Join to apply for the MODEL BEVERAGE SERVER - PT role at Hollywood Casino Toledo
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We’re always looking for talent that believes in having fun. At our casino, you’ll work in a fast‑paced environment, serving guests and promoting a dynamic entertainment experience.

• Providing personalized service and using guest name
• Resolving service problems according to guidelines
• Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
• Promoting casino events and programs
• Providing fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round
• Monitoring guest consumption of alcohol and intervening as needed according to guidelines
• Taking drink orders, communicating with bartender, assisting in the preparation of drinks and presenting drinks to guests
• Providing service of complimentary beverages including coffee and water
• Handling money according to procedure
• Working well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
• Maintaining clean and stocked workstation

• Must be 21 years of age
• High school diploma or equivalent
• Read, write legibly, understand and speak English
• Excellent customer service/communication skills
• Count money and change correctly
• Know or is able to learn tray service, cocktail ingredients
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy
• Must be physically mobile with reasonable accommodation
• Must be able to respond to visual and oral cues
• Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time
• Able to tolerate noise and bright lights
• Able to work at a fast pace in often crowded/noisy environment
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
• Employee could be exposed to an environment containing unrestricted second‑hand tobacco smoke

Entry level

Part‑time

Management and Manufacturing

Entertainment Providers

Equal Opportunity Employer