General Manager

General Manager – Mongolian Concepts Restaurant Group

Join to apply for the General Manager role at Mongolian Concepts Restaurant Group.

Are you looking to build your career in Restaurant Management? Are you passionate about restaurants? Do you like to be part of a team that is competing to win? And have a passion for helping others achieve? You might be just the person we are looking for! At BD's Mongolian Grill, we want you to succeed! Our restaurant offers the best-paid training program in the industry to put you on the road to success.

Additional benefits offered:
Competitive Wages, Bonus Opportunities, Health Benefits, Paid time off after 6 months and increasing with tenure, 401K, and FREE Teammate meals & Discounts. Opportunities for advancement and career growth within.

$60,000.00/yr - $65,000.00/yr

• Promotes the company's mission, vision, and values.
• Analyze budget variances and take corrective actions.
• Analyze food and beverage costs.
• Ensure cash management procedures are completed accurately.
• Directs and manages shifts effectively with a focus on ensuring all teammates are working effectively in their area of responsibility.
• Ensures customer satisfaction and knowledge of customer recovery strategies.
• Determine staffing requirements, recruit, and maintain staffing level as needed, train and coach teammates.
• Manage teammate performance in accordance with established standards and procedures; ensure teammates know and adhere to established codes of practice.
• Delivers a quality product and experience based on brand standards and operating procedures.
• Conducts effective pre-shift meetings during every shift.
• Maintain teammate records per established standards and procedures.
• Monitor adherence to health, safety, and hygiene standards in kitchen and restaurant.
• Oversee preparation of food and beverage items; ensure adherence to set recipes.
• Ensure quality of food and beverage presentation.
• Interact with customers to establish positive customer relations and to ensure all inquiries and complaints are handled promptly.
• Determine and execute operating improvements.
• Schedule food and beverage deliveries; check the quality of deliveries and documentation.
• Ensure the correct storage of supplies.
• Arrange for maintenance and repairs of equipment and services.
• Identify and evaluate competitors.
• Remain current with trends in the restaurant industry.
• Perform other duties as assigned.

• Quality Decision-Making – make decisions based on facts, the desired outcome, and potential impact.
• Judgment – willingness to question, explore, form an opinion as to the merits of an issue or situation and then decide on the most effective course of action.
• Problem Analysis and Problem Solving – use critical thinking in identifying the actual problem, root cause, and context, before developing and implementing a solution.
• Planning and Organizing – approach accomplishing work goals and objectives by developing strategy and defining desired end results.
• Communication – exhibit effective verbal and written communication in multiple settings. Well-versed in multiple forms of manual and electronic communications.
• Customer Service Focus – view internal and external customers as optimally important, seeks to identify customer desires and needs; implements programs and processes to address those desires and needs.
• Teamwork – view self as part of a team, fosters teamwork, with and amount others, and is willing to take on major and minor roles as part of a team to add to team's success.
• Adaptability – can change strategy, work processes and procedures, product line, and job-specific focus based on business need.
• Flexibility – can easily move back and forth between different job demands, is able to wear "multiple hats" within a defined space or time frame, for long or short periods of time.
• High Energy Level – exhibits the ability to perform at an optimal level for an extended period, able to exhibit behavior that represents mental, emotional, and physical engagement.
• Stress Tolerance – ability to remain focus and composed when addressing multiple competing priorities, able to give above…