Hollister Co Assistant Manager Franklin Park

Job Description

The Assistant Manager is a multifaceted role that combines business strategy, operations, creativity, and people management. They are responsible for driving sales results through business analysis and delivering exceptional customer service. The role includes overseeing daily store operations, such as opening and closing routines, and enhancing efficiency across all store processes. Assistant managers utilize their creative skills in floorset updates, styling recommendations, and product knowledge.

They also lead talent management activities, including recruiting, training, engagement, and development. The assistant manager is expected to foster an inclusive environment for both team members and customers. With a promote-from-within philosophy, our assistant managers will build upon their foundational skills and have opportunities for future leadership roles within the store organization.

What You’ll Do

• Enhance Customer Experience
• Drive Sales
• Manage OMNI Channel Fulfillment
• Supervise Store Presentation and Sales Floor
• Oversee Store & Stockroom Operations
• Handle Staffing, Scheduling, and Payroll
• Lead Training and Development
• Effective Communication
• Asset Protection

Qualifications:

• Bachelor’s degree or at least one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Awareness of Inclusion & Diversity
• Ability to perform in a fast-paced, challenging environment
• Team-building skills
• Self-motivated
• Excellent interpersonal and communication skills
• Results-driven
• Adaptability and flexibility
• Ability to multi-task
• Interest and knowledge in fashion

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible for various benefit programs tailored to your lifestyle. We are committed to providing competitive and comprehensive benefits that reflect our culture and values, and most importantly, support you. Our incentives include:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year
• Merchandise Discount
• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Employee Assistance Program
• Paid Parental and Adoption Leave
• 401(k) with Company Match
• Training and Career Development Opportunities
• A global team that celebrates your individuality

Follow us on Instagram @LIFEATANF to see what it’s like to #WORKATHCO.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.