Security​/Guest Services - Part Time

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1 week ago – be among the first 25 applicants.

• Observe and report activities and incidents during shifts at the Glass City Center and after‑hours at the Huntington Center; log occurrences.
• Answer incoming customer phone calls and take appropriate action for each call.
• Report hazardous conditions or emergencies to management, follow safety precautions, and log incidents.
• Use company policies to determine whether an issue can be resolved immediately or requires managerial input.
• Input data into the company computer platform to keep each customer record updated.
• Perform frequent sitting, standing, and walking; may involve climbing stairs, walking up inclines, and walking on uneven terrain.
• Work effectively with staff, customers, and visitors under potentially stressful situations; possess exceptional interpersonal skills and ability to work with diverse populations.
• Represent the facility in communicating building policies regarding safety, security, move‑in/out, and overall facility policies.
• Understand directions, communicate and respond to inquiries, and possess effective interpersonal skills.
• Lift up to 10 lbs frequently and occasionally up to 25 lbs.
• Keep the Safety and Security Manager informed of day‑to‑day activities.
• Clean, perform minor maintenance, and store operational and security equipment properly.
• Complete FEMA Courses ICS‑100 and ICS‑700 within 30 days of hire date.
• Cover the desk until replacement arrives.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or

Experience:

Knowledge of command centers, fire alarm panels, surveillance tools, and event security equipment used in event production; skill in handling tools and equipment for a variety of events and shows.

Language

Skills:

Verbal and written communication with the general public, clients, co‑workers, and management; basic computer skills.

Reasoning Ability: Excellent organizational skills; ability to work with management, employees, clients, and the public; ability to work from CAD drawings and event checklists; ability to make quick safety and security decisions.

Certificates, Licenses, Registrations: Must complete FEMA Courses ICS‑100 and ICS‑700 within 30 days of hire date.

Physical Demands: Lift up to 10 lbs frequently and occasionally up to 25 lbs.

Work Environment: Evening, weekend, and holiday work with short turnaround deadlines; work outdoors and indoors on SMG‑managed property; uniform required.

Entry level

Part‑time

Other, Information Technology, and Management

Entertainment Providers

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