Field Technician Oklahoma​/Dallas​/Fort Worth

Belmont Service Full Time Skilled Workers Belmont, OH, US

Newman Tractor is a leading heavy construction equipment dealership providing new and used equipment sales, rentals, parts, service, and attachments. We proudly support the construction, utility, mining, agricultural, pipeline, and energy sectors with the equipment and expertise they rely on to get the job done. We are 5 branches strong and continue to have a strong growth plan.

We're looking for a dependable, motivated team member who isn't afraid of putting in the hours when the work needs to get done. This is a full-time position with significant overtime opportunities, including most weekends. if you're someone who likes staying busy, values a steady workload, and wants the opportunity to increase your paycheck through additional hours, this could be a great fit.

Territory Coverage:
Home-based position supporting customers throughout Oklahoma and the Dallas-Fort Worth region. Overnight travel may be required based on service needs. Position reports and is managed by our Belmont, OH branch.

If you have a passion for repairing construction equipment across multiple types and models, we invite you to join our dynamic, growing organization.

Diagnose mechanical, hydraulic, and electrical issues in heavy equipment such as excavators, loaders, bulldozers, and motor graders

Perform necessary repairs, adjustments, and replacements to restore equipment functionality

Utilize diagnostic tools, telematics data, and machine history to identify and resolve issues efficiently

Conduct scheduled maintenance services, including fluid checks, oil changes, filter replacements, and lubrication

Inspect equipment for wear, damage, or potential failure points

Ensure all safety systems and components are operational

Access the ERP system to analyze the equipment's service history, including past repairs and recurring issues

Examine telematics reports for fault codes, performance data, and other indicators of abnormal operation

Hypothesize the most probable cause of failure based on historical and real-time data

Communicate with customers to confirm symptoms and clarify issues

Collect all required parts and tools for the service call

Include additional parts based on history and known failure patterns

Confirm appointment details and verify the location

Ensure all tools, equipment, and safety gear are loaded and ready for the job

Communicate effectively with customers to understand their concerns and explain repairs

Provide updates on repair progress and ensure customer satisfaction with completed work

Offer recommendations for additional maintenance or repairs as needed

Accurately document repairs, parts usage, and labor times in the ERP system

Maintain detailed records of service calls, including pre-trip preparation and diagnostics performed

Generate reports on equipment condition, completed repairs, and recommendations

Follow all company and industry safety standards during service calls

Perform daily vehicle inspections and ensure compliance with DOT regulations

Use proper personal protective equipment (PPE) and adhere to environmental safety protocols

Achieving a high first-time fix rate through diagnostics and preparation

Meeting response time and service quality expectations

Maintaining accurate and timely service documentation

Willingness to travel to customer sites for full work week

Extensive knowledge of heavy equipment systems, including diesel engines, hydraulics, electrical systems, and transmissions

Proficiency in using diagnostic tools and telematics platforms

Minimum of 5 years of experience in heavy equipment maintenance and repair

Prior field service experience preferred

Strong problem-solving and analytical skills

Excellent verbal and written communication abilities

Organizational skills and attention to detail for pre-trip preparation and documentation

Valid driver’s license and excellent driving record

Ability to lift and handle parts and tools weighing up to 50 pounds

Willingness to work outdoors in various weather conditions and travel to customer sites

Frequent travel to customer locations with exposure to outdoor elements

Physical demands include lifting, bending, standing, and working in confined spaces

Company truck and credit card provided

80 hours of paid vacation (prorated in year of hire)

401k with up to 4% match of total compensation

HDHP & Co-pay medical plans with 80% of premium paid by employer for employee…