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Member Services Representative

Job in Toledo, Lucas County, Ohio, 43614, USA
Listing for: Crunch Fitness - Toledo OH
Full Time position
Listed on 2026-01-13
Job specializations:
  • Sports/Fitness/Wellness
    Health / Fitness / Gym / Pilates, Exercise Science / Kinesiology, Wellness, Personal Trainer
Salary/Wage Range or Industry Benchmark: 10 - 11.25 USD Hourly USD 10.00 11.25 HOUR
Job Description & How to Apply Below

Overview

Would you like to join one of the fastest growing brands in the fitness industry? With over 350 locations in the U.S. and internationally, Crunch Fitness is the originator of the no judgments/no limits philosophy. If you're a natural leader who is passionate about helping others, we're looking for you!

WORK WHERE YOU WORK! Crunch Fitness is best known for making serious fitness fun! Our Toledo location is a $3 million-dollar, 29,000 square foot gym filled with awesomeness, including: state-of-the-art cardio and strength equipment, large and small group fitness classes, Ride Studio, Personal Trainers, Fit 3D body scans, a Relax and Recover area with tanning, spray tanning, hydromassage, wellness pod, and so much more!

Reports to:

  • Manager
Responsibilities
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Give all new guests a tour of the facility
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties
Requirements
  • Proficient reading and writing skills
  • Computer Skills
Meetings
  • Monthly Department Meetings/Employee Training

Compensation: $10.00 - $11.25 per hour

Crunch Fitness in Toledo is ready to take over the fitness industry while changing the lives of our members. Are you ready?

Crunch Fitness is seeking rock-stars to be part the best new gym in Toledo! Crunch Fitness Toledo offers tremendous opportunity for development & personal achievement.

Looking to combine work, fitness and fun? Crunch Fitness Toledo is looking for energetic, enthusiastic, friendly people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments/No Limits’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing place to work.

Our gyms are packed with state-of-the-art cardio and strength training equipment, tons of free weights, full service locker rooms with showers and saunas, tanning, Hydro Massage beds, awesome group fitness classes, a Ride Studio, small group HIIT Zone, and certified Personal Training. Some of Crunch s extensive signature classes include:
Zumba, Body Web with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and much more.

Crunch offers comprehensive benefits for eligible employees. Examples include:
Free Membership, Employee Discount, Paid Time Off, Health Benefits for Full-Time Employees.

"Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best, 'encourage, empower and entertain.'"

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