Distribution Center Operations Manager

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

And we do it all with heart, each and every day.

This Distribution Center Operations Manager is responsible for leading a direct team of 4 colleagues in our distribution centers. This includes the strategic planning, organizing, directing, controlling and managing the daily activities of the sorting, selection, loading and shipping areas to achieve performance goals and metrics. In this role, you will plan, organize, schedule, forecast and coordinate work to meet production schedules and operational goals as well as analyze production, quality, and other operational reports, initiating changes, as needed, to ensure a high level of service to store operations.

In addition, you will develop and implement plans, procedures, programs, and strategies to enhance performance, service level, and cost per piece.

** The hours for this 1st shift role are 7AM-3PM MST with flexibility and additional overtime as needed**

• Plans, organizes, schedules, forecasts, and coordinates work to meet production schedules and operational goals
• Reviews and analyzes production, quality, and other operational reports, and initiates changes as needed to ensure a high level of service to store operations
• Possesses the ability to utilize a variety of reports, summaries, and procedures to project workload and resolve problems that arise
• Develops and implements plans, procedures, programs, and strategies to enhance performance, service level, and cost-per-piece
• Maintaining a high level of productivity and quality of all aspect of outbound area
• Prepare departmental budget and control expenditures against approved budget
• Administer policies/procedures in a fair and consistent manner
• Professionally address issues with employees utilizing the proper resources
• Develop and lead a supervisory staff with an emphasis on team building, communication, performance accountability, and positive employee relation's management
• Set clear goals for the departments and deliver on set goals
• Promote and reinforce safety and security awareness and compliance among the supervisory staff and hourly employee groups
• Ensures maximum utilization of manpower and equipment
• Utilize performance reports on a regular basis to achieve metrics and establish action plans for continuous improvement
• Proven ability to think critically and strategically plan to improve performance in department
• Assurance on time deliveries and customer service
• Demonstrate a commitment to CVS Heart at Work Behaviors
• Perform other related duties as assigned by the operations manager

• 5+ years of management experience in a distribution or manufacturing environment
• 3+ years working with Engineering Work Standards (EWS)
• Previous knowledge of Warehouse Management Systems (WMS)

• Experience in both receiving and shipping
• Experience leading a high-volume distribution center
• Background in Six Sigma production techniques
• Bilingual preferred
• Bachelor's degree

Verifiable High School diploma or GED is required.

40

Full time

The typical pay range for this role is: $60,300.00 - $. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
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• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave,…