E-Commerce Manager​/Senior E-Commerce Manager

Ready to make an impact and help shape the future of a growing e-commerce business?

The Wood Veneer Hub (WVH) is looking for an experienced E-Commerce Manager / Senior E-Commerce Manager to join our team and help drive the continued growth of our online business across the US and UK
.

We’re looking for someone who gets excited about turning data, customer behavior and great ideas into real results.

This isn’t simply about managing an online store. You’ll have the opportunity to take ownership, test new ideas, improve the customer journey and help us discover smarter ways to grow.

• Own and grow e-commerce performance across our US & UK stores
• Drive revenue, conversion rate and average order value
• Optimize our Shopify storefronts and overall customer journey
• Lead CRO and A/B testing initiatives
• Improve and optimize the mobile shopping experience
• Manage online merchandising, promotions and product launches
• Collaborate with Marketing, Creative, Trade Sales, Operations & Technology
• Turn data and insights into meaningful business decisions
• Lead and develop the e-commerce team and key partners

• Strong e-commerce leadership experience
• Shopify or Shopify Plus experience
• A proven track record of growing online revenue and conversion
• Hands-on experience with CRO and A/B testing
• Experience managing promotions, trading calendars and e-commerce performance
• Strong analytical and commercial thinking
• The confidence to take ownership, make decisions and turn ideas into action

WVH is a growing international business specializing in premium wood veneers and interior surfaces, and e-commerce plays an important role in where we’re headed next.

Here, you’ll have the opportunity to make a real, visible impact on how customers discover, shop and purchase our products.

• Influence strategy.
• Improve the customer experience.
• See the results of your work.

We’re looking for someone who doesn’t just ask:

"How is the website performing?"

…but also asks:

"What can we do next to make it even better?"