General Manager

General Manager / Operations Manager Luxury Pool Division

Location: Tucson, AZ

Compensation: $85,000 - $125,000 base + 5% profit share + 1% revenue bonus + company vehicle and phone

About the Company: This luxury pool division is part of a well-established, high‑end residential design and construction group with a reputation for crafting beautifully designed custom homes and outdoor living spaces. The pool division specializes in fully custom, design‑driven backyard experiences—ranging from infinity pools to complete outdoor living environments—averaging $250,000-$650,000 per project. With a strong focus on quality, craftsmanship, and client satisfaction, the company provides a collaborative, casual, and results‑driven culture that rewards autonomy, accountability, and innovation.

About the Role: We are seeking a seasoned General Manager / Operations Manager to lead and grow our luxury pool division. This is a unique opportunity for a former or current pool company owner or division leader who wants to step away from the stress of full business ownership while still applying their expertise to build and scale a high‑performing operation.

You will oversee all aspects of operations— from design, estimating, and client management to project execution—while partnering with ownership on strategic growth initiatives. The ideal candidate thrives in situations that offer autonomy, loves delighting clients, and is motivated by building a business and a team.

• Manage full project lifecycle: design, pricing, client presentation, and build coordination.
• Oversee client relationships, ensuring a premium customer experience aligned with brand standards.
• Coordinate vendors, subcontractors, and internal crews to meet project schedules, budgets, and quality standards.
• Track project performance, profitability, and timelines; report metrics to ownership.
• Develop and implement internal SOPs, processes, and systems to support scalable growth.
• Hire, mentor, and manage support staff (project managers, designers, field crews) as business expands.
• Drive new business development opportunities and support strategic marketing initiatives.

• 10+ years in luxury pool construction, design‑build, or related high‑end construction leadership.
• Previous business owner or division leader in a custom pool or luxury construction environment preferred.
• Proficiency in Structured Studios or similar pool design software.
• Strong experience estimating and pricing large‑scale, luxury projects.
• Proven ability to manage teams, budgets, schedules, and client relationships.
• Entrepreneurial mindset with an ownership mentality, able to make autonomous decisions while aligning with ownership strategy.

• Middle‑aged professional with 10+ years ahead in their career, ready to contribute expertise and leadership.
• Exceptional organizational, multitasking, and client‑facing communication skills.
• Motivated by delivering an exceptional client experience and growing a business.
• Thrives in a fast‑paced, high‑autonomy environment with a casual, collaborative culture.
• Casual, friendly, and collaborative office environment.
• Monday‑Friday schedule with occasional Saturdays for client appointments.
• Autonomy and flexibility—ownership expects results, not micromanagement.
• Vehicle and company phone provided; benefits include 401(k) and PTO.

Significant upside through profit sharing and performance bonuses, company vehicle, company phone, 401(k) plan, and PTO.

Director

Full‑time

Management and Manufacturing

Staffing and Recruiting