Retail Assistant Store Manager

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$13.00 to $17.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional amount on top of your hourly rate.

We offer comprehensive benefits and perks with eligibility requirements as part of the First Cash team.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available on day of employment (withdraw up to 50% of earned wages up to seven times per payroll cycle).
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: one week after six months; additional weeks after one year and on each anniversary; 120 hours after five years.
• Sick/Personal: 8 hours after six months; 16 hours each anniversary from years 2–5; 24 hours after five years.
• Employee discounts on first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full-time employees meeting minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. Assistant Store Managers are accountable for day-to-day store operations and promoting a positive, productive environment. This role partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction. The position sets the tone for a customer-centric environment.

You will analyze store financial statements to ensure goals are met and participate in asset protection, merchandising, and store operations. This role offers an hourly wage plus commission based on productivity and a bonus based on store performance.

The actual pay for successful candidates will depend on location, qualifications, and experience. The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through prescribed channels.
• Open and close the store, manage cash drawers and merchandise, and protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and customer loans.
• Administer store processes including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees about the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties for extended periods (standing, walking, lifting up to 50 pounds, etc.) as required by law.
• Demonstrated ability to supervise others.
• Ability to work with firearms and become firearms certified.
• Minimum Age: 18;
  High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as needed and to work a flexible retail schedule including weekends and holidays.
• Assistant Store Managers will work 40+ hours a week; hours are not guaranteed and depend on business needs.
• Computer literacy and ability to operate POS systems and…