Ticket Office Worker Student Worker Federal Study

The Grunin Center is looking for a ticket office worker to be responsible for providing exceptional customer service to patrons, both internal and external, by assisting with advance ticket sales and day‑of‑event sales. This position may require some night and weekend hours. Hours per week will vary based on the show schedule, ranging from 15-20 per week.

The Ticket Office Worker will utilize the CRM system to successfully sell tickets, update patron information, and run daily reports. They will also assist with front‑of‑house operations (ushering, merchandise sales) and set up and update marketing materials in the Grunin Center lobby as needed.

• Ability to effectively communicate in written and verbal English.
• Warm personality and open to working with customers of diverse backgrounds.
• Able to quickly learn new computer‑based software.
• Ability to work well under limited supervision.
• Excellent customer service skills.
• Interest in pursuing Performing Arts, Marketing or Business.
• Bilingual abilities.
• Previous Retail Experience.