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Benefits Specialist​/Case Manager

Job in Toms River, Ocean County, New Jersey, 08757, USA
Listing for: Bright Harbor Healthcare
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Mental Health, Community Health, Health Promotion
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Bright Harbor Healthcare is seeking a Benefits Specialist/Case Manager for our CREST program, which provides mental health crisis care for the community. The ideal candidate will be detail-oriented, knowledgeable about benefits regulations, and committed to providing excellent service to our community.

Position Title: Benefits Specialist/Case Manager

Position Type: Full Time; 35 Hours/Weekly

Benefits Eligible: Yes;
Full Benefits

Location: Toms River, NJ

Department: CREST

Responsibilities
  • Work as part of a multi-disciplinary treatment team, attending meetings and contributing to shared treatment planning.
  • Communicate and collaborate with community resources and entitlement providers, documenting support in client records.
  • Involve consumers in treatment planning and service delivery, ensuring their participation is reflected in notes and outreach.
  • Provide direct care and crisis intervention, including de-escalation, supportive counseling, and timely documentation.
  • Support consumers with daily living skills and assist with accessing basic needs such as housing, benefits, and entitlements.
  • Monitor and assess clients’ emotional well-being, symptoms, behavior, and medication use, sharing findings with the team.
  • Educate consumers and families on mental health, crisis management, conflict resolution, and life skills.
  • Uphold consumer rights and dignity, maintaining confidentiality and respecting cultural and individual values.
Qualifications
  • Bachelor's Degree in a health & human services field
  • Experience with Crisis Intervention.
  • Experience doing outreach with the SMI Co-occurring population, knowledge and awareness of homeless and community services available
  • Valid NJ Driver’s license with less than 6 points.
Benefits
  • Full Benefits
  • 12 Paid Holidays
  • Sick Days
  • Personal Days
  • Days Accrued Vacation
  • Medical/Dental/Vision
  • Company paid Life Insurance and Long-Term Disability
  • 403B Plan with Company Match
  • Opportunities for training/education/Continuing Education Credits
  • Opportunities for Public Loan Forgiveness
  • Opportunities for Tuition Discounts from Participating Institutions
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