Certified Medical Assistant

Certified Medical Assistant at OHI - Ocean Health Initiatives, Inc.

Candidate expected to work 4, 10‑hour shifts.

Reporting directly to the Registered Nurse (RN) and the Director of Nursing, the Certified Medical Assistant (CMA) provides patient care under the direction of the CMO and the Provider, including telephoning patients, obtaining vitals, documenting in EMR and immunization administration. The Certified Medical Assistant (CMA) assists with supplies and equipment ordering and is committed to creating a positive team environment while being a good team member.

• Pre‑register patients for their appointment by reviewing, prepping the appointment and confirming appointment.
• Obtain consent for Family Planning, medical treatment, patients signature confirming/accepting receipt of patients’ privacy notice, HIPAA rights, medication history, NJIIS consent, and financial responsibility.
• Completes Advance Directives section as outlined in the policy.
• Ensure all insurance information is captured correctly and update insurance information as needed.
• Verify insurance eligibility to ensure active coverage on the date of service by utilizing Athena’s eligibility module, Payer’s Website and/or Phone.
• Verifies insurance primary care provider (PCP) is an OHI Provider and completes a PCP change form if this is not the case utilizing the Athena chart export.
• Obtains necessary patient release forms in accordance with patient confidentiality and medical records policy.
• Ensure that patient demographics are updated by utilizing Phreesia at every visit or the daily patient demographic form when Phreesia is not an option.
• Works towards improving key performance indicators for the site.
• Collects patient’s co‑pays and fees for services rendered as assigned by the completed HHA and sliding fee scale, and accurately applies the co‑pay to the appropriate visit and provides patient with a receipt.
• Ensures daily cash and credit card collection is reconciled with Athenahealth reconciliation report.
• Follows the end‑of‑day procedure policy to prepare daily deposits.
• Follows the cashbox policy.
• Registers the patient for the EMR patient portal. Demonstrates portal functionality, provides education, illustrating the ease of communication between patient and care team and strongly encourages patients to access their protected health information (PHI).
• Initiate and conduct daily huddles with assigned team.
• Collaborate with the Financial Screeners to refer eligible patients to NJCEED timely.
• Escorts patient from waiting room to the exam room. Utilizes the EMR to assign rooms and move the patient accordingly.
• Takes a history of visit and chief complaints and documents in EMR.
• Practice professional attitude and attire at all times, clean and neat uniform, short fingernails, no large jewelry of any type, and no facial piercings for safety and infection control best practices.
• Complete intake on patients by obtaining patient medical and surgical history, chief complaint, smoking status, depression screening, allergy information, and social history. Document all data in EMR.
• Obtains vitals: temperature, pulse, blood pressure, respiration rate, pulse oximetry, height and weight of all patients following protocol.
• Complete chart preparation and enters appropriate orders based on outstanding Quality Measures for Provider to review to ensure quality performance goals are met.
• Instruct and assist patient to remove shoes for accurate weight measurement and inspection of feet, for diabetic patients.
• OB CMA will inquire about patient’s dental needs and assist the patient to schedule a dental appointment.
• As a part of the uniform requirement, AMA must wear wrist‑watch with second hand i to provide safe and quality patient care and obtain accurate vital signs.
• Reviews level of pain with patient and documents all vital signs in patient’s chart in the EMR.
• Performs dipstick Urinalysis, pregnancy tests (OB), vision and hearing tests, and head circumference measurement (Pediatrics).
• Documents all findings in patient’s chart in EMR. Collaborates with provider for further follow up on any tests as needed.
• Monitor’s patient flow, and assists in…