Patient Access Representative

Job Details

Job Title: Patient Access Representative

Location: CMC Support

Department: Emergency Dept Access Services

Req #:

Status: Hourly

Shift: Evening

Pay Range: $20.18 - $25.34 per hour

Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Patient Access Representative, Emergency Department Access Services, accurately and promptly collects all pertinent information at the initial point of registration to ensure the proper billing process occurs.

Required:

• High School Diploma or GED

Preferred:

• Prior experience with hospital Patient Access/Registration and EPIC
• Knowledge of medical terminology and medical insurance

• Shifts vary each week of the bi-weekly pay period
  • Week 1
    - Sunday 9:00am-5:30pm;
    Wednesday 3:00pm-11:30pm
  • Week 2
    - Monday and Wednesday 3:00pm-11:30pm;
    Saturday 9:00am-5:30pm
• Weekend and Holiday Rotations
• Part time, 20 hours per week

• Interviews patient and or family to complete registration
• Obtain/confirm all demographic and financial information is complete and accurate. Obtain and copy  insurance cards. Complete and copy all consent forms
• Accurately complete the Medicare Secondary payer questionnaire (MSP)
• Answers department phones quickly and relays all messages
• Collect deposits, deductibles and co-pays so as to meet required cash targets
• Maintain the required productivity and accuracy percentage as specified for job level
• Obtain Advance Medical Directive information, patient specific
• Adheres to patient rights: provides for the confidential treatment of all communications and records

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• PTO
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!