Specialized Roles:
Warehouse - Client support specialist
Job in
Toms River, Ocean County, New Jersey, 08753, USA
Listing for:
Mka Staffing Llc
Full Time
position
Listed on 2026-11-11
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
- Help new customers onboard by providing basic training on warehouse services and support, working closely with the sales and operations teams to ensure a seamless transition.
- Assist in monitoring third-party logistics providers, transportation services, and suppliers to ensure on-time and quality service.
- Work with the accounts team to help manage billing and financial reporting, ensuring accurate transactions and timely invoicing to foster positive customer relationships.
- Process daily Less-than-Truckload (LTL) orders by coordinating with multiple carriers. Compare pricing and service options to ensure cost-effectiveness and accuracy, with careful attention to detail in order processing.
- Communicate proactively with customers and warehouses to address issues such as missed LTL pickups, delays, or service disruptions, and implement effective solutions.
- Collaborate with cross-functional teams to help maintain and update CRM systems, supporting customer satisfaction and retention efforts.
Job opportunities and long term work assignments
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