Membership Manager

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts

Reports To:

General Manager

Are you a motivated sales leader who knows how to build relationships, develop a team, and drive results?

Crunch Fitness is looking for an energetic Membership Manager to lead our sales team, grow membership, and help create an exceptional experience for every member and guest.

• Competitive base salary
• Medical, dental, vision insurance, and 401K for Qualifying Employees
• Commission and performance-based bonus opportunities
• Complimentary Crunch Fitness membership and 1:1 personal training
• Employee discounts and other club benefits
• Professional growth and advancement opportunities
• Assistance and discounts in fitness certifications and credits to advance your fitness career
• Hands-on experience in leadership, sales, operations, and business management
• Supportive, team-oriented leadership environment

• Lead, coach, and develop the membership sales team.
• Recruit, train, and support Membership Advisors.
• Drive membership sales, personal training opportunities, referrals, and lead conversion.
• Oversee lead follow-up, club tours, appointments, and sales activity.
• Track team performance and work toward individual and club goals.
• Support sales promotions, community outreach, events, and member engagement.
• Build strong relationships with members and prospective members.
• Work closely with the General Manager and other departments to support club goals.
• Follow all Crunch Fitness policies, procedures, safety requirements, and Employee Handbook guidelines.

• Previous sales and/or management experience required
• Experience in fitness, retail, hospitality, or another customer-focused environment preferred
• Strong leadership, communication, and organizational skills
• Proven ability to motivate and develop a team
• Goal-oriented, confident, and comfortable asking for the sale
• Self-motivated and able to work in a fast-paced environment
• Basic computer skills and ability to learn sales software
• Passion for fitness and helping others is a plus
• Flexible schedule, including some evenings and weekends
• Ability to regularly lift and carry up to 50 pounds

If you're a confident sales leader who enjoys developing people, building relationships, and driving results, we'd love to meet you!

Responsibilities may be modified or adjusted based on business needs.