Accounts Receivable Specialist

Accounts Receivable Specialist

Jenny Bour with Robert Half is working with a technology company that is looking for an Accounts Receivable Specialist to join their finance team in Tonawanda, New York! This AR Specialist position is responsible for supporting healthy cash flow through accurate invoicing, effective collections follow-up, and careful maintenance of customer account records. The Accounts Receivable Specialist also works closely with internal departments and customers to address payment concerns, reduce outstanding balances, and uphold strong service standards.

This position offers a hybrid schedule for individuals that can commute to Tonawanda, NY office!

Responsibilities:

• Oversee assigned customer accounts and follow up on outstanding balances to encourage prompt payment.
• Apply incoming payments accurately and maintain up-to-date records for all cash receipt activity.
• Carry out organized collection efforts for overdue accounts while documenting outreach and account status thoroughly.
• Partner with customers to clarify payment concerns and help resolve issues affecting invoice settlement.
• Assist with new account setup activities, including support for customer credit review and approval steps.
• Review payment behavior and account activity to identify developing credit concerns and escalate issues when needed.
• Research billing variances, disputed charges, short payments, and related account discrepancies to support timely resolution.
• Work with project management, customer service, sales, and operations teams to address invoice or payment-related problems.
• Prepare customer invoices, statements, credits, and write-offs while confirming billing aligns with contracts, pricing terms, and company standards.
• Contribute to month-end closing tasks, reporting needs, and audit support as requested.