Planner, Administrative​/Clerical, Office Administrator​/ Coordinator

Location: Tonbridge
Contract: Temporary - 6 months
Rate: 17.93 per hour Umbrella
Hours: Full-time, office based

We are currently recruiting for an experienced Repairs Planner to join a busy housing/property services team based in Tonbridge on an initial 6-month temporary contract.

You will be responsible for coordinating and scheduling repairs and maintenance works, ensuring jobs are allocated efficiently to the appropriate operatives and completed within agreed timescales.

• Plan and schedule responsive repairs and maintenance works.
• Allocate jobs to operatives and contractors based on location, skills and availability.
• Manage diaries and workloads to ensure appointments are met.
• Liaise with tenants, residents, operatives and contractors to arrange and confirm appointments.
• Monitor outstanding repairs and follow up on delayed or incomplete works.
• Deal with queries and resolve scheduling issues quickly and effectively.
• Update internal systems accurately with job and appointment information.
• Prioritise urgent and emergency repairs appropriately.
• Work closely with the wider repairs and housing teams to ensure a smooth service.
• Ensure all works are scheduled in line with relevant policies, procedures and service standards.

The ideal candidate will have:

• Previous experience working as a Repairs Planner, Repairs Scheduler, Maintenance Coordinator or similar.
• Experience with in social housing, housing maintenance or property services.
• Strong organisational and time-management skills.
• Excellent communication skills and the ability to deal confidently with residents and contractors.
• Good attention to detail and the ability to manage a busy workload.
• Experience using repairs management or scheduling systems.
• The ability to prioritise competing demands and work effectively under pressure.