Automotive Service Advisor | Brand

Service Advisor – Premium Automotive Brand

Are you a polished, self-driven Service Advisor ready to align your career with a prestigious global manufacturer? Join our state-of-the‑art facility in Tonbridge
, where you can trade standard aftersales tasks for elite, manufacturer‑backed training in the fast‑growing world of EV and hybrid technology.

We are a highly respected, long‑established automotive dealer group proudly representing a premium, world‑renowned vehicle manufacturer. Across our entire business, we are dedicated to maintaining exceptional standards, fostering a supportive team culture, and consistently meeting the high expectations of our luxury clientele. We pride ourselves on investing heavily in our staff, providing a forward‑thinking, secure environment where long‑term career progression is actively encouraged.

• Salary: £30,000 – £34,000 basic salary + rewarding performance bonuses yielding a realistic £36,000 – £40,000 OTE
  .
• Hours: Monday to Friday, 8:00 AM – 5:30 PM | Saturdays on a 1 in 2 rotation
  , 8:00 AM – 1:00 PM.
• Perks: Elite manufacturer‑backed academy training, company pension scheme (after 1 year), long‑term job security, and working with a market leader in electric/hybrid technology.
• Vehicle Scheme: Eligibility to apply for our highly attractive employee vehicle lease and purchase scheme after just 6 months of service.

• Customer Management: Overseeing service bookings, incoming inquiries, and managing daily workshop scheduling to maximize department efficiency.
• Consultations: Conducting professional front‑of‑house check‑ins and consultative vehicle reviews with premium guests upon arrival.
• Internal Liaison: Working closely with our workshop technicians to track vehicle progress and ensure a smooth daily workflow.
• Clear Communication: Translating technical diagnostics and recommended repair work into transparent, easy‑to‑understand explanations and invoices for clients.

Requirements: A proven track record working as a Service Advisor within a main dealership or a busy motor trade environment is required. You must present a smart, polished appearance suitable for a luxury showroom, possess a positive mindset, and hold a full, clean UK driving licence.