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Customer Service Rep Customer Success Mgr./ CSM

Customer Relations Lead — Complaints & FOS Expert

Job in Tonbridge, Kent County, TN9, England, UK
Listing for: Trinity Claims
Full Time position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 26000 - 31000 GBP Yearly GBP 26000.00 31000.00 YEAR
Job Description & How to Apply Below
A claims management company in Tonbridge is seeking a Customer Relations Executive to assist in managing complaints and submissions. The role involves reviewing escalated complaints, preparing case files, and mentoring team members. The ideal candidate should have experience in customer relations within the insurance sector. A competitive salary of £26,000-£31,000 plus benefits is offered, including a gym and additional holiday for birthdays.
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