Dispatch Team Leader - Rotating

Position: Dispatch Team Leader - Rotating Days
The Role Are you an experienced Team Leader looking for a role that offers more—more development, more impact, and more pride in the products you help create? FBC UK is home to some of the nation’s favourite biscuit brands—Maryland Cookies, Jammie Dodgers, Fox’s, and Rocky—much-loved products enjoyed in households across the UK. If you’re looking for a role with purpose, progression, and the chance to play a part in a growing British success story, join us and help bake Britain’s best biscuits.

As Dispatch Team Leader, you will lead and develop the Dispatch team, acting as the first point of contact for operational issues and team queries during your shift. Reporting to the Site Logistics Manager, you will drive performance, maintain safety and quality standards, and ensure the smooth running of warehouse and logistics operations. Responsibilities Ensure compliance of Food Safety Standards
• Adhere to basic PPE and Plant Safety Standards
• Participate in any Safety, Health and Environment related courses as required
• Responsible for own and safety of others
• Comply with all safety regulations and instruction
• Participate in training and development of self and team
• Maintenance of hygiene and ‘clean as you go’ procedures
• Working together as part of a team to ensure we make great biscuits
• To actively support a safety culture within Dispatch warehouse teams, including safe use of FLT /PPT Truck equipment
• To support delivery of accurate documentation & labelling control of all finished goods stock in Dispatch warehouse
• Support hands-on warehouse operations where required, including loading activities, stock movements and SAP transactions.
• To communicate positively with all colleagues during each shift & handover period
• To effectively manage the team day-to-day from organising holidays, overtime and scheduling daily roles and tasks for each employee Criteria
• Team Work - Working together as part of a team to ensure we make great biscuits
• Ability to work on own initiative “Making the right decisions based on what is best for FBC”
• Previous experience within warehouse, logistics, dispatch or FMCG manufacturing environments.
• Strong problem-solving skills with the ability to identify issues, make decisions quickly and work effectively with minimal supervision.
• Previous experience leading a team and handling escalated queries on shift
• Counterbalance, Reach Truck and PPT experience would be advantageous, although full training can be provided for the right candidate. About Us We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans.

Together, we employ circa 4,000 amazing colleagues across all our locations. We understand that having formal and on-the-job learning opportunities is key to our colleagues’ professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences. Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves.

We believe in the power of being authentic, entrepreneurial, and supporting each other whilst meeting our business goals. What’s in it for you? Grow your career with genuine development opportunities – whether you're looking to deepen your technical expertise, expand your leadership capabilities, or take…