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1st Line Helpdesk Analyst - MSP Training & Growth
Job in
Whetsted, Tonbridge, Kent County, TN9, England, UK
Listed on 2026-09-04
Listing for:
Confidential
Apprenticeship/Internship
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Confidential in Paddock Wood is seeking a 1st Line Support Helpdesk Analyst to join the dedicated Services Desk. You will provide exceptional telephone and remote support and, when needed, onsite response, acting as the first point of contact for client issues.
You will work from the office 5 days a week (8:30-17:30) and handle core technologies such as Microsoft 365, SharePoint, Windows 11, routers, switches, Watch Guard firewalls, DHCP, DNS, and Active Directory, aiming to meet SLA targets and
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