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IT Support Engineer; 1st Line MSP Path

Job in Whetsted, Tonbridge, Kent County, TN9, England, UK
Listing for: James Frank Associates
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 28000 - 30000 GBP Yearly GBP 28000.00 30000.00 YEAR
Job Description & How to Apply Below

James Frank Associates is seeking an IT Support Engineer in the United Kingdom. The role involves acting as the first point of contact for clients, handling 1st line tickets, and delivering desktop, networking, and infrastructure support.

You will work with Active Directory, Windows, and Microsoft 365, ensuring high service levels and effective client liaison. The ideal candidate has at least 1 year in IT support, strong communication skills, and access to a vehicle to support client site

This role is for the IT Support Engineer (1st Line) – MSP Growth Path role at James Frank Associates.

Our organisation is growing, and we are hiring a IT Support Engineer (1st Line) – MSP Growth Path in Whetsted, England, United Kingdom.

We are seeking a motivated IT Support Engineer (1st Line) – MSP Growth Path to join James Frank Associates in Whetsted, England, United Kingdom.

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