Senior Customer Relations Lead — Insurance Complaints
Listed on 2026-10-12
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Insurance
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Customer Service/HelpDesk
Bilingual
Policy Expert Claims is seeking a compliant and customer-focused professional in Tonbridge to assist the Customer Relations Manager with handling complaints to a high standard and achieving positive outcomes with the Financial Ombudsman Service.
You will review escalated cases, conduct investigations, and support the team to deliver accurate Final Response Letters while upholding company procedures and regulatory requirements.
Join us at Policy Expert Claims as our next Senior Customer Relations Lead — Insurance Complaints in Tonbridge, England, United Kingdom.
This is a strong opening to take on the Senior Customer Relations Lead — Insurance Complaints role at Policy Expert Claims.
As a Senior Customer Relations Lead — Insurance Complaints, you will play an important part at Policy Expert Claims in Tonbridge, England, United Kingdom.
We invite applications for the Senior Customer Relations Lead — Insurance Complaints position located in Tonbridge, England, United Kingdom.
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