Receptionist, Antenatal Clinic

Job summary

We are looking for a friendly, organised and reliable Receptionist to join our busy team. You will be the first point of contact for women, families and visitors, providing a warm welcome and ensuring a smooth patient journey through our antenatal clinic within Ysbyty Cwm Rhondda, Llwynypia, Rhondda. The post holder will work as part of the team to ensure that a high quality service is delivered efficiently and effectively.

At all times the post holder will be expected to use discretion, sensitivity and deal with information in a confidential and professional manner.

Location:

Ysbyty Cwm Rhondda, Partridge Rd, Llwynypia, CF40 2LX
.

Details:
Posted on 19 February 2026.

Contract:

Permanent. Working pattern:
Part‑time. Band:
3. Salary: £25,313 – £26,999 per annum pro rata. Reference number: 110-AC069-0226.

To provide professional, efficient, and accurate administrative support to antenatal clinic. The primary function of this role will involve reception support. The role also includes general administrative tasks including booking hospital appointments and scans, using electronic patient systems, and dealing with patient notes. You will be responsible for delivering a high standard of care to our patients whilst ensuring queries are dealt with in a professional manner supporting the work of the antenatal clinic department in the provision of an efficient and effective service.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short‑listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

• Knowledge of administrative systems
• Evidence of continuous ongoing learning

• NVQ Level 2.
• Previous experience of working within the hospitality sector

• Experience of working with members of the public.
• Previous experience in a clerical, administration, reception role

• Previous experience of working within the NHS.
• Knowledge of the Patient Administration System used in the Health Board

• Effective communication skills.
• Good organisational computer and keyboard skills.

• Welsh Language Speaking/Listening Skills (Level 3 and above/B2)
• Work independently without need for supervision.
• Ability to prioritise and use own initiative.

• Confident, conscientious, and enthusiastic.
• Flexible approach to work.

• Ability to exert moderate physical activity when moving and handling equipment e.g. case note trolleys or patients wheelchairs.

• If required, travel to other UHB sites in a timely manner to undertake duties of the role.

Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship:
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years.

Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.