Business Administrator

Role
- Business Administrator

Location
- Ty Nant, Williamstown, CF40 1RE

Hours - 37.5 p.w

Rate - £ 15.25 p/h.

Join Silvercrest Care, a compassionate family of nursing homes across South Wales, where we are dedicated to providing exceptional care that champions the privacy, dignity, and choice of our residents. At our Ty Nant Care Home, we are seeking a proactive, organised, and meticulous Business Administrator to join our team.

This vital role, offering 37.5 hours per week at £15.25, is perfect for someone with a positive mindset and a can-do attitude, ready to ensure the smooth and efficient operation of our administrative functions.

• Drive the smooth and efficient management of all administrative duties, contributing directly to the home's operational excellence.

• Act as the first point of contact, managing incoming calls and enquiries with professionalism and efficiency.

• Oversee financial administration, managing petty cash, cash cards, and residents' personal allowances, ensuring accurate record-keeping and timely monthly reconciliation.

• Uphold stringent compliance with company policies and GDPR regulations across all administrative processes.

• Administer resident admissions and discharges, maintaining precise and timely records essential for funding, occupancy, and related documentation.

• Facilitate recruitment and onboarding processes, ensuring full compliance with all new hire documentation, including DBS checks, references, and contracts.

• Manage and maintain accurate records for staff annual leave, sickness, and payroll, providing essential updates to management.

• Support broader financial administration, including the processing of purchase orders, invoices, and reconciliation.

• Ensure the accuracy and currency of payroll software systems.

• Provide comprehensive administrative support to the Home Manager, regional team, and residents' families.

• Prepare and submit accurate and timely reports, including internal Quality Assurance and external body requests.

• Maintain organised and compliant records, managing archiving processes efficiently within specified time frames.

• A supportive and inclusive work environment where your contributions are valued.

• Access to a free and confidential Employee Assistance Programme (EAP) to support your wellbeing.

• Opportunities for training and professional development to enhance your skills and career.

• Recognition and rewards through our employee referral and appreciation programmes.

What We're Looking For:

• Foundational education with GCSEs in English and Maths (Grade C or equivalent).

• Desirable experience in bookkeeping, office administration, and payroll.

• Strong proficiency in Microsoft Office applications (Word, Excel, Outlook).

• Demonstrated diligence, exceptional organisational skills, and sound decision-making ability.

• Excellent written and verbal communication skills.

• The ability to work effectively both independently and as part of a collaborative team.

• Familiarity with care home administration is advantageous, but not essential.

** Whilst we welcome applications from people from diverse backgrounds, all applicants must be able to meet the requirements of the role, including working the advertised shifts and undertaking the duties of the role safely, appropriately and competently.**

Our staff are caring, respectful and dedicated professionals who share our vision of providing a safe and happy environment. Our residents have the freedom to live as independently as they like, whilst having access to the highest quality care at all times.

We invest in our people as they are paramount to running a successful care home so we have an attractive employee package. Our ethos is to provide quality care, and ensuring that privacy, dignity, and choice for our residents is at the heart of everything we do.

• Strong Communication Skills
• Strong Literacy Skills
• Experience of Microsoft Office Suite

• Experience of invoicing
• Experience of processing payroll

• Payroll
• Microsoft Office Suite
• IT skills
• Attention to detail
• Communication
• Numeracy and Literacy