Winter Response Shelter Support- PT Graves

Description

Part-time Graves

Shift: 11:00pm- 7:00am. Three days a week. ORGANIZATION

Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014.

OUR MISSION

To empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self-sufficiency.

OUR VISION

Every individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable housing.

CULTURE VALUES

• Kindness – Remember Kindness is Contagious!
• Connection – It’s why we’re here and what gives purpose & meaning to life!
• Kinship – We want you and those we serve to feel a sense of Belonging.
• Self-Worth – Treat people the way they can become w/True Value & Worth!
• Self-Reliance – Learn your role and take initiative!! We want “Fishermen”!

GUIDING PRINCIPLES

• Golden Rule:
  To treat all people as we ourselves would wish to be treated.
• Positive Influence:
  To judge our effectiveness by the extent to which individual lives are saved & improved by the positive experience of the people we influence.
• Leadership:
  To lead by example, developing, promoting, and sharing new ideas and programs to help those experiencing homelessness.
• Authenticity:
  To do what we say we do.
• Transparency:
  To be open and honest in our relationships.

OUR MOTTO

It Takes All of Us to end homelessness.

PURPOSE

Switchpoint is seeking reliable, energetic, and compassionate individuals for our seasonal winter shelter team
, serving those experiencing homelessness during the coldest months of the year.

This is a seasonal role from approximately Mid-October through Mid-March

With hours primarily tied to CODE BLUE weather events or nights designated for cold weather sheltering.

Staff will be responsible for client supervision, safety monitoring, policy enforcement, and assisting in shelter operations during emergency weather activations. All shifts will be supported by at least one additional staff member, with access to additional personnel in adjacent facilities as needed.

Responsibilities Resident Support

• Implement Switchpoint’s mission, values, and policies.
• Maintain a calm and respectful atmosphere; model positive behavior.
• Supervise and support shelter operations and client activities.
• Conduct client intake, interviews, and chore supervision.
• Monitor medication storage and administration per policy.
• Provide safety checks, enforce shelter rules, and handle crisis situations.
• Answer phones professionally, complete logs, and document activities.
• Distribute hygiene and personal care supplies.
• Attend staff meetings and trainings as required.
• Work cooperatively with volunteers, clients, and other staff teams.
• Transport clients to appointments or events as needed (valid UT Driver’s License required).

Administrative & Communication Duties

• Accurately document client interactions, phone calls, and incidents per policy
• Maintain sign-in/out logs for volunteers, residents, and visitors
• Answer Switchpoint’s main office phone and conduct telephone screenings professionally
• Review and contribute to daily communication logs between shifts

Qualifications & Skills

• Prior experience working in a shelter, transitional housing, or similar setting preferred
• Understanding of domestic violence, mental health, and substance use challenges
• Excellent interpersonal, written, and verbal communication skills
• Strong emotional intelligence and boundary-setting skills
• Proficient in Microsoft Office and Google Workspace
• Comfortable working both independently and collaboratively
• Valid Utah Driver’s License and clean driving record required
• Passion for Switchpoint’s mission and values

Please Note

This is a seasonal position tied to winter weather needs and shelter capacity. Regular hours are not guaranteed
, and scheduling will depend on weather alerts and operational decisions. However, strong performance may lead to consideration for permanent roles if available after the season ends.

Compensation

Wage range between $16 - $18/hourly

Part-Time Position, Seasonal (Mid-October to Mid-March)

Part-time Graves

Shift: 11:00pm- 7:00am. Three days a week

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.

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