WALL DELI​/DEPT LEADER

Join to apply for the WALL DELI/DEPT LEADER role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items.
• Suggestive sell through intercom announcements.
• Observe scheduled shift operating hours.
• Adhere to all local, state, and federal health and civil code regulations.
• Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department.
• Monitor and maintain quality standards throughout the department.
• Ensure product freshness and safety through proper rotation.
• Follow all code dating, schematics and pricing policies.
• Coordinate and organize merchandising of the department floor.
• Follow approved procedures for receiving and verifying vendor counts and prices.
• Condition all products in assigned sections in accordance with company policy.
• Maintain records of inventory, quality assurance, invoices according to company policy.
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Maintain the confidentiality of all information pertaining to customers, associates, and the company.

Qualifications

Minimum

• Mus be 18 or older
• Ability to handle stressful situations
• Effective communication skills
• Current food handlers permit once employed
• Mus be able to meet the minimum physical demands of the position
• Knolwedge of basic math: counting, addition, and subtraction

Desired

• Retail experience
• High school diploma or equivalent
• Second language: speaking, reading and/or writing

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we’re proudly serving Smith’s customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.