Bakery​/Asst Dept Leader

BAKERY/ASST DEPT LEADER at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages customers to return. Achieve sales and profit goals established for the department and control all established quality assurance standards. Monitor all functions, duties and activities related to the bakery department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Promote trust and respect among associates with a positive attitude
• Communicate company, department, and job‑specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome and appreciated by answering questions about products sold within the department and throughout the store; respond to questions, make suggestions, and locate products
• Inform customers of produce specials and offer product samples to help customers discover new items
• Review/inspect products for quality and freshness and take appropriate action
• Develop and implement a department business plan to achieve desired results
• Execute sales promotions in partnership with store management
• Inform and educate department associates about current, upcoming, and special in‑store promotions, especially promotions that affect the department
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Implement the period promotional plan for the department
• Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
• Plan and organize the inventory process, maintain awareness of inventory/stocking conditions, note discrepancies, train department associates on inventory/stocking and CAO
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance, inspecting equipment, notifying management of items in need of repair, and reporting customer or employee accidents
• Report all safety risk, illegal activity, including robbery, theft or fraud
• Adhere to all local, state and federal laws and company guidelines
• Work cooperatively in a high‑paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Perform essential job functions with or without reasonable accommodation

• Excellent oral and written communication skills
• Knowledge of basic math (counting, addition, subtraction)
• Ability to handle stressful situations
• Current food‑handler permit once employed

• High School Diploma or GED
• Any management experience
• Any bakery/retail experience
• Second language (speaking, reading, and/or writing)

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we proudly serve Smith’s customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of the Kroger family, we bring diverse teams together with a purpose:
To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. Join our family and help feed your future with comprehensive benefits and growth opportunities.

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑and‑part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support through free counseling via the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology and more.
• Tuition reimbursement up to $21,000 over your career through our industry‑leading Continuing Education program.
• Growth potential through training programs and diverse career pathways.

Entry level

Part‑time

Management and Manufacturing

Retail