Case Manager

Description

ORGANIZATION:

Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014.

OUR MISSION

To empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self-sufficiency.

OUR VISION

Every individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable housing.

CULTURE VALUES:

• Kindness – Remember Kindness is Contagious!
• Connection – It’s why we’re here and what gives purpose & meaning to life!
• Kinship – We want you and those we serve to feel a sense of Belonging.
• Self-Worth – Treat people the way they can become w/True Value & Worth!
• Self-Reliance – Learn your role and take initiative!! We want “Fishermen”!

GUIDING PRINCIPLES:

• Golden Rule:
  To treat all people as we ourselves would wish to be treated.
• Positive Influence:
  To judge our effectiveness by the extent to which individual lives are saved & improved by the positive experience of the people we influence.
• Leadership:
  To lead by example, developing, promoting, and sharing new ideas and programs to help those experiencing homelessness.
• Authenticity:
  To do what we say we do.
• Transparency:
  To be open and honest in our relationships.

OUR MOTTO: It Takes All of Us to end homelessness.

PURPOSE:

Provide appropriate supporting housing services for homeless individuals or families, formulate case plans that promote moving towards self-sufficiency. Understand grants and other community housing resources available for clients. Assist in locating affordable housing within the client’s budget and the guidelines of the grants.

Requirements

• Completes an initial needs assessment and acts upon critical needs appropriately and immediately.
• Orients clients to housing programs, requirements, and consequences.
• Assures that basic nutrition and hygiene needs are being met.
• Interviews and counsels prospective clients for the Supportive Housing Programs Switchpoint offers.

• Develops a comprehensive client-driven case plan with both short-term and long-term goals identified.
• Uses SMART goals.
• Monitors progress towards goals in regularly scheduled sessions.
• Evaluates and adjusts case plans as needed and provides written warnings with consequences if satisfactory progress is not being met.
• Empowers clients to appropriate resources to assist with meeting goals.
• Assures that specific HUD program goals are consistently being met and provides extensive case work to foster transition from homelessness to permanent housing.

• Designs, coordinates, and implements Life Skills, Tenancy 101, Finance/Budgeting and other training programs aimed at learning and practicing life skills and decision-making.
• Evaluates the program for effectiveness and producing changes in client behaviors.
• Establishes and coordinates day and evening programs, schedules outside service providers and volunteers.
• Participates in Crisis Intervention/Prevention training, Bloodborne pathogen training and other trainings deemed necessary to the position.

• Maintains client files to include conversations, warnings, progress towards goals and documentation of any incidents.
• Report critical incident(s) immediately to Regional Director.
• Collects data necessary to meet funding requirements and statistical reports.
• Collects data necessary to meet funding requirements and statistical reports.
• Completes the initial assessments, VISPDATs, SPDATs, case management logs, exit surveys and all incident reports in a timely manner as specified by program.

• Assures the safety of each property through frequent tours of the facilities inspecting for any hazards or repair needs.
• Reports any hazards to the Executive Director for immediate attention; communicates with the resident managers to ensure safety for the residents.
• Facilitates the repair process in collaboration with the Executive Director and the Chief Financial Officer

• Works in collaboration with program and other agency staff to…