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Customer Success Mgr./ CSM

Enterprise Concierge Customer Success Lead

Job in Topeka, Shawnee County, Kansas, 66652, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 96305 - 113300 USD Yearly USD 96305.00 113300.00 YEAR
Job Description & How to Apply Below
A leading cryptocurrency platform is seeking a Supervisor for the Concierge on the Customer Success Team in Topeka, Kansas. You will lead a team focused on high-value customer relationships, ensuring excellence in service delivery while managing escalations and directing initiatives to improve operational efficiency. Candidates must have relevant FINRA Licenses and experience in fast-paced customer-focused roles. This position offers a pay range between $96,305 and $113,300 USD plus bonuses and benefits.
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