Clinical Liaison | Sales & Marketing

Midland Care Connection is a not-for-profit, community-based organization dedicated to helping older adults and seriously ill individuals stay independent and supported in their homes. Established in 1978, we offer a full continuum of care, including hospice, palliative care, home health, grief and loss counseling, and our signature PACE (Program of All-Inclusive Care for the Elderly) program. Our mission centers on "meeting individual needs through innovative care solutions," and we serve people across multiple counties in northeast Kansas.

The Clinical Liaison serves as a key connection between Midland Care Connection, healthcare providers, patients, and their families. This role focuses on building relationships with hospitals, physicians, and other healthcare facilities to promote Midland’s services, coordinate referrals, and help patients access the care they need. Responsibilities include conducting patient assessments to determine eligibility, educating patients and providers about available programs, collaborating with the care team to coordinate individualized care plans, and maintaining communication throughout the care process.

The Clinical Liaison also supports community outreach efforts, maintains accurate documentation, and helps ensure patients receive appropriate, high-quality care that meets their individual needs.

• Bachelor’s degree in Nursing, Social Work, Healthcare Administration, or a related healthcare field.
• Current professional licensure or certification applicable to the role, as required.
• Experience working in a healthcare setting with patients, families, and/or healthcare providers.
• Strong communication, relationship-building, and customer service skills.
• Ability to assess patient needs and coordinate services across multiple healthcare providers.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Proficiency with electronic health records and Microsoft Office or similar computer systems.
• Ability to maintain accurate, confidential documentation and comply with healthcare regulations.

• Experience in care coordination, case management, hospice, home health, PACE, or other community-based healthcare services.
• Experience working with hospitals, physicians, skilled nursing facilities, and other healthcare organizations.
• Previous experience in a clinical liaison, healthcare outreach, referral development, and business development role.
• Knowledge of community resources and healthcare services available to older adults and families.
• Experience with healthcare marketing, community outreach

• Health insurance options for employees and dependents
• Dental, vision, and prescription drug plans
• Flexible Savings Accounts (FSA) or Health Savings Accounts (HSA), with employer contributions
• Paid Time Off (PTO), Personal and Taking Care of You Days
• Holiday pay (six holidays per year)
• 403(b) ERISA Retirement Plan, match provided
• Free group life and AD&D insurance of $20,000
• On-site education center to provide professional development and CEU credits
• Free Employee Assistance Program (EAP) for employees and dependents
• Paid monthly volunteer time at non-profit organizations
• Uniform Allowance Program

Midland Care Connection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.