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IT Support Technical Support

Global OneNote Education Support Lead

Job in Topeka, Shawnee County, Kansas, 66652, USA
Listing for: Cognizant
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 66560 USD Yearly USD 55000.00 66560.00 YEAR
Job Description & How to Apply Below
A global professional services company in Topeka is seeking a skilled Technical Support Lead to manage a support team for One Note users. The ideal candidate will have over five years of experience in technical support and a proven ability to enhance workflows and user satisfaction. Responsibilities include coaching team members, resolving escalated issues, and providing data-driven insights to improve services.

The position offers an annual salary between $55,000 and $66,560, alongside comprehensive benefits including healthcare and a retirement plan.
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